Holiday Shipping And Returns
HOLIDAY ORDERING DEADLINES FOR CHRISTMAS DELIVERY
Tuesday Dec. 13th 2:00PM EASTERN - Deadline to order with Standard Shipping to Entire US
PLEASE READ THE FOLLOWING STANDARD SHIPPING INFO!
Locations closer to New Hampshire may have more time to order with Standard Shipping. Listing the above, earlier than normal, date is our attempt at being cautious, fully expecting carrier delays this holiday season. Standard Shipping packages ship either Fedex or USPS. Services within that include, but are not limited to, Fedex Ground, Fedex Home Delivery, USPS Priority Mail, and USPS First Class Mail. The ship by date Fedex lists for Ground and Home Delivery is Wednesday Dec. 14th. The ship by date USPS lists for First Class Mail is Saturday Dec. 17th and the ship by date they list for Priority Mail is Monday Dec. 19th. We are choosing not to list those separately here as selecting our Standard Shipping option does not guarantee which service you will receive. We reserve the right to determine that with your selection of our Standard Shipping 2-8 business days service. Exactly which carrier and service we select is determined based on a number of different factors, of which are specific to each order. Also, even though carriers are delivering packages on the weekends, we continue to list the number of business days in effort to not be overly optimistic in factoring it in.
Tuesday Dec. 20th 2:00PM EASTERN - Deadline to order in stock items with FEDEX EXPRESS SAVER (3-DAY) shipping
Wednesday Dec. 21st 2:00PM EASTERN - Deadline to order in stock items with FEDEX 2DAY (2-DAY) shipping
Thursday Dec. 22nd 2:00PM EASTERN - Deadline to order in stock items with FEDEX OVERNIGHT (1-DAY) shipping
These order by dates only apply to items shipped from our NH warehouse (99% of the items we sell). Check the specific item pages for this information.
Our office and warehouse will be closed on Friday December 23rd through Monday December 26th. All orders placed after 2:00pm Eastern on Thursday December 22nd will be shipped on Tuesday December 27th. Please keep this in mind for local pick up orders as well.
PLEASE READ THIS GENERAL SHIPPING DISCLAIMER - We only control how fast we can pick, pack, and have your order ready to be picked up by the carrier. As soon as your order leaves our facility with a carrier, we ultimately have no control over the exact delivery date. All of this information should be taken as estimates and guidelines, not guarantees.
HOLIDAY RETURNS
We allow more time for holiday shoppers to make a return. For orders placed after November 1st, returns should be received back to our warehouse by January 15th, or within our normal 30 day return policy, if ordered after December 15th.