After my daughter got whacked in the thumb, we decided it was time to purchase a pair of gloves. I spoke to customer service and was very impressed with the knowledgeable rep. We are new to the sport and really needed some advice. I actually ordered a medium and a large as my 15 year old has long fingers. The large was a perfect fit and we sent the other pair back and had a credit within 3 days. I will never shop for LAX gear anywhere else! The customer service is unbeatable! Thanks Sportstop!