The SportStop.com Difference
We want to be your favorite lacrosse stop. We keep it simple and focus on you. Our goal is to give you a great shopping experience. Whether you are the player, the parent of the player, a relative of a player, or the coach of a team, we want to be your most trusted source for all your lacrosse wants and needs.
How do we do it? First, we are focused on online lacrosse sales. Our products, processes, and staff are all focused on creating a great online shopping experience. Since we are not limited by retail floor space, we have a huge selection and bring you all the latest gear and all the best deals.
The following are some of the things we do to earn your support.
Everyday Fast & Free Shipping on orders of $99 or more
Instead of offering you a shipping deal one week then taking it away the next, we offer the same free shipping deal 365 days a year. That way you can order when you need it, instead of waiting to time your order to match a retailer’s promotional schedule. Also, free does not mean cheap with us. We don’t give our free shipping orders 2nd rate service. Just like our paid shipping orders and express orders, if placed by 3:00pm Eastern Time, we ship it out the same day. Since we warehouse the majority of the items we sell, most the item description pages say “Order by 3:00PM EST Monday-Friday for SAME DAY shipping from SportStop.com in NH”, and you can count on it getting out the door without delay. No weight limit for our free shipping offer is a huge advantage. You will never see oversize fees, overweight fees, additional handling fees and so on from us.
Highest Customer Ratings
We thrive on feedback from our customers. It is very important to make sure you are satisfied in doing business with us. You have many shopping choices and we feel that it is our challenge to make you forget that through superior service. From how we set up our website, to the presentation of your package, and everything in between... we can't stress enough how much the details matter. 97% of customers would recommend SportStop.com to a friend. We take that seriously because we want to take care of you. Please check out the thousands of SportStop.com Shopper Approved Reviews and Customer Ratings we receive each year.
Click Here to take a look at our Shopper Approved Reviews and Customer Ratings to see what our customers have to say.
Buy and Try
No sales are final at SportStop.com. You won’t see “Non Returnable”, “Sale Final”, or anything like that on our site. We want you to be happy with your purchase. We support this by giving you a 15-day trial period to use the product. Yes, you could buy an item, take it to practice, play a game with it, get it all dirty and scratched, and if you are still not satisfied with how it performs, you can send it back. That needs to be done within 15-days. We will then issue you a gift certificate so you can order something different that will make you happy. There are new products coming out all the time, as well as many older products that you haven't had the chance to try yet. We absolutely do not want you stuck with something that does not work for you.
If you find the same product advertised and in stock at another retailer for a lower delivered price, we will match it. Please keep in mind that we offer free shipping with no weight limit while many other retailers do not. To request a price match you can either call us or simply click on the price match link on the item page for the product you are interested in. A form will pop up, then fill it out and submit it. We will check out the deal and email you back. The retailer needs to be legit, and the item needs to be the same model, color, size, etc. Promotional codes may not be applicable, this is for advertised/delivered prices. Also, it can’t be an auction site like eBay or something similar. Otherwise, we will match the delivered price on an identical items advertised price from any legit retailer. We want you to get a great deal, and we try not the be disclaimer happy, so feel free to submit a price match and we'll get back to you asap. We want you get it from SportStop.com because your business is important to us.
30-day Price Assurance
As consumers we have a love/hate relationship with sales. It can be great when the timing works out, but it can be time consuming and frustrating to jump through hoops in attempt to time things exactly right. Instead of being frustrated, we have a solution. Don’t worry about it when you shop with us. Buy what you want to buy, knowing that you are always getting a good deal from us, and if you happen to come across a better advertised deal on the same in stock item within 30-days, we will rebate you back the difference. The rebate will be in the form of a gift certificate valid for the next 100 days. Promotional codes may not be applicable, this is for advertised/delivered prices. Please keep in mind that we offer free shipping with no weight limit while many other retailers do not. You can email, call or online chat to notify us of your price assurance claim. All we will need is your order number and a link to the product page of the deal you want us to look at. This even applies to lower prices on SportStop.com. For example, if you purchase an item and then 3 weeks later we have that item as a daily special, we are happy to rebate you back the difference... just let us know!
Don't forget.... we are the creators of the annual Lacrosse Gear Guide
Each year we spend thousands of hours compiling the most comprehensive guide to the best lacrosse gear. The SportStop.com Lacrosse Gear Guide has something for everyone. For the player, it's the most complete place to see all the important gear from all the major brands. It's also often the first time many players see the gear that is soon to be released for the upcoming season. For the parent, it contains all the basics and terminology for each product category. For the coach, it is your one stop resource for recommending the most appropriate gear for any player looking for gear advice. We include a copy for free in almost all of the orders we ship. If you have multiple copies, please pass them on to others so they too can take advantage of what the guide has to offer. If you ever have any suggestions or corrections, please let us know. We want each year’s issue to get better and better. That is what we try to do with everything we do. We never stop at “good enough”, we always strive for bringing you even more.