We want to be your favorite lacrosse stop. We focus on you and giving you a great experience when you buy the gear that helps you enjoy the game more. Whether you are the player, the parent of the player, a relative of a player, or the coach of a team, we want to be your most trustworthy source for all your lacrosse wants and needs.
How do we do it? First, we are focused on online lacrosse sales and so our products, processes, and staff are all focused on creating a great online shopping experience. Since we are not limited by retail floor space, we have a huge selection and bring you all the latest gear and all the best deals.
The following are some of the things we do to earn your support.
Each year we spend thousands of hours compiling the most comprehensive guide to the best lacrosse gear. The SportStop.com Lacrosse Gear Guide has something for everyone. For the player, it is the most complete place to see all the important gear from all the major brands. For the parent, it contains all the basics and terminology for each product category. For the coach, it is your one stop resource for recommending the most appropriate gear for any player looking for gear advice.
We include a copy in most all of our orders. If you have multiple copies, please pass them onto others so they too can take advantage of the resource. If you ever have any suggestions or corrections, please let us know. We want each year’s issue to get better and better. That is what we try to do with everything we do. We never stop at “good enough” we always strive for bringing you even more.
No sales are final at SportStop.com. You won’t see “Not returnable”, “Sale Final”, or anything like that on our site. We want you to be happy with your purchase. We support this two ways. One is a standard 30-day return policy. We also give you a 15-day trial period to use the product. Yes, you could buy an item, take it to practice, play a game in it, get it all dirty and scratched, and if you are still not satisfied with how it performs, you can send it back. It just needs to be done within 15-days. We will then issue you a gift certificate so you can order something different that will make you happy. We don’t want you stuck in something that does not work for you or your player.
Instead of offering you a shipping deal one week then taking it away the next, we offer the same free shipping deal 365 days a year. So you can order when you need it, instead of waiting to time your order to match a retailer’s promo schedule.
Free does not mean cheap. We don’t give our free shipping orders 2nd rate service. Like our paid shipping orders and express orders, placed by 3:00pm Eastern Time will ship the same day. Since we warehouse the majority of the items we sell, if the item description page says “Ships same or next business day from SportStop.com in NH”, you can count on it getting out the door quickly. The only limitations for free shipping is the order weight needs to be under 25lbs and it needs to be to a physical continental US address.
If you find the same product advertised and in stock at another retailer for a lower price, we will match it. To get a price match you can either call us or, easier yet, just click on the price match link on the item page for that product. A form will pop up, then just fill it out and submit it. We will check out the deal and email you back to match the price. The retailer needs to be legit, and the item needs to be the same model, color and size. Promotional codes may not be applicable if they are not advertised prices. Also, it can’t be an auction site like eBay or something similar. Otherwise, we will match the price on identical items advertised price from any legit retailer.
So just let us know and we will match it. We want you get it from SportStop.com because your business is important to us.
As consumers we have a love/hate relationship with sales. It is great when the timing works out, but it can be time consuming and frustrating to jump through all the hoops to time things exactly right.
Instead of being frustrated, we have a solution. Don’t worry about it. Instead, just buy what you want to buy, knowing that you are always getting a good deal from us, and if you happen to find a better advertised deal on the same in stock item within 30-days, we will rebate you back the difference. The rebate will be in the form of a gift certificate which you can use within 100 days. Promotional codes may not be applicable if they are not advertised prices. You can email, call or online chat with us to notify us. All we will need is your order number and a link to the product page of the deal you want us to match.
This even applies to lower prices that SportStop.com may run. For example, if you purchase an item and then 3 weeks later we have that item as a daily special, we will rebate you back the difference... just let us know!
At SportStop.com we believe in sharing. We support a number of organizations focused on kids in the US and abroad. Here are some of the organizations we support and what we help them do.
Maya Lacrosse supports a number of coaches and lacrosse festivals in Guatemala and SportStop.com funds their coach in Xela, Guatemala.
Safe passage works with the poorest, at-risk children of families working in the community of the Guatemala City Garbage Dump. They provide education and nutritional services. And SportStop.com helps fund their year round sports program.
Though Show Hope has nothing to do with lacrosse or even sports, they have everything to do with caring for some of the most vulnerable children in the world, those children without families or a home. Show Hope provides grants for both domestic and foreign adoption and cares for orphans’ nutritional, educational, and physical needs in China.
Fields of Growth
Fields of Growth International supports education, human development and rights initiatives in Uganda and Costa Rica through service travel opportunities to young lacrosse players.