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Happiness
SportStop.com Happiness Guarantee: We want you to be happy with your purchase, so we give you 2 guarantees. 1)
The standard 30-day $$ back guarantee. So you get it and decide you want to return it. The product needs to be NEW, not USED, and in the original packaging. You will receive a full refund of the
purchase price. * In addition to the standard return policy above, we also offer our "Happiness Guarantee" that is... 2)
A 15-day TRY the product guarantee. If you are not satisfied with the
performance of the product after using it, you can send it back for a store credit to
get a different product that you will be happy with. *
*Fine Print:
- timeframe is from when the product leaves our warehouse (or partners warehouse) to when it is received back.
- No refund or credit given on shipping fees
- No refund or store credit on customization charges. e.g. lazer engraving, custom stringing, custom dying
- 20% restocking fee on Products that have been customized e.g. dyed head, custom gloves, custom helmet.
e.g.
- You had a head custom strung. You would get a full refund/store credit on the cost of the unstrung head, but no refund/credit on the custom stringing job.
- You ordered a custom helmet. You would get a refund/store credit minus 20% fee
- You ordered a lazer engraved shaft. You would get a refund/store credit minus 20% fee on the shaft, and receive no credit/refund on the fee for laser engraving
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